Frequently Asked Questions

PRICE

What is included in the price?
The displayed rate includes the price of the room as well as the options that appear in its title. All the hotel amenities are displayed on the hotel page. Please note that the hotel might charge an extra for certain facilities (SPA, parking, etc.).

Can I pay by cash at the hotel?
The room is to be paid directly upon arrival through any payment method the hotel usually accepts. If credit card details are required it will only serve as a guarantee and you will be able to pay for the room through any payment method the hotel usually offers.

Is the indicated room rate for 1 or 2 people?
All rates indicated on our website are for 1 or 2 people maximum.

Hotels Favorite create

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Within the personal accounts can manage reservations and assign favorite hotels. Favorite hotels point by clicking on the heart near the picture of the hotel in question.

RESERVATION

How do the timeslots work?
The check-in and check-out times may vary depending on the hotel’s preferences; they are indicated on the hotels page and are not amendable. Your room will not be available before the check-in time and you must free the room before the check-out time. The arrival time you’ve indicated during the reservation is merely suggestive and you may arrive earlier/later if you wish, all the while taking the timeslot into consideration.

Can I arrange my reservation by e-mail?

Reservations cannot be made by e-mail. You will be required to provide personal details to fill out the reservation form. You may nonetheless contact us to discuss your reservation at: : reservations@getadayroom.com.

How can I find the reservation number?

You can find all the information concerning your future reservations on your online account. The reservation number is also indicated in the email/text message you have received after processing the reservation.

MODIFICATION/ CANCELLATION

How can I be sure that my reservation has been confirmed?
Once you’ve filled out the reservation form, the confirmation page appears. In addition, you will receive an e-mail with all the reservation details as well as your reservation number.

Can I cancel a booking?
You are able to cancel your booking up until the last minute, free of charge. You will need your reservation number to cancel. Otherwise, it can also be done through your account. Both you and the hotel will receive a cancellation email. If you don’t show up at the hotel without cancelling your reservation, we will consider the booking as a “No-Show” and you won’t be able to book again through our website without a credit card. (you will have to provide a credit card to confirm your further bookings). Finally, it’s not possible to cancel your reservation directly at the hotel, it’s only possible to cancel through our website or by contacting our customer service.


How to change the reservation date?
It is not possible to change the date of your booking. You should first cancel the initial booking by logging in to your account or click on the link in your confirmation e-mail. Then, you are able to make an additional booking with the new date. If you have questions, please let us know by contacting our customer service.

EXTRAS

How do I check if the hotel offers (free) parking?
Some hotels offer parking, either free or at extra charge. You will find this information on the page of the hotel (hotel facilities) on our website. Upon arrival at the hotel you may also ask reception about it.

Is the booking discreet?
When you make the reservation, the form which saves your information is entirely secure. You can check this as the URL should begin with HTTPS. If you make a booking which requires for example credit card details, this information will automatically be encripted by the system. In addition, all information will be destroyed 5 days after your stay.

What is the customer account for?
The customer account is your personal space at Getadayroom. You will find all information regarding your past, future or canceled reservations (except for those without connection to your account) and you can manage your favorite hotels.

Can I submit a complaint?
We work hard with our hotel partners to make your stay as pleasant as possible. In case of issues, please inform us by filling out the complaint form. You can follow the stated procedure and should add your reservation number as well. We will do our very best to process your complaint.

Getadayroom

About Getadayroom.

Enjoy a dayroom at one of the partner hotels of Getadayroom.com!

Have you ever had the tempting idea to stay in bed during the day? Have you ever been stuck for hours at busy airports during a stopover or a delayed trip, jealous of the people at an airporthotel? Have you ever had the urge to have a quiet workplace and / or a comfortable place to refresh before a business meeting / conference? Or just spend a few hours with your loved one in a different (luxurious) environment with wellness, swimming pool and restaurant amenities.

Getadayroom would like to help you quickly find a beautiful and affordable hotel and day room with our online reservation platform for 'day rooms'.

A hotel for a few hours through Getadayroom.com means having access to all the comforts of a hotel (room) for an exceptional price, far below the price of one night (up to 70% cheaper). We offer the choice of countless available hotel rooms for day use in more than 50 countries. Because wherever you are, a day room offers you the highest level of comfort in every city or airport you visit during the day.

All hotels selected by Getadayroom adapt to your needs for the use of a daytime room, even with early check-in. They guarantee you a choice of dayuse room types (eg double, luxury, suite) and arrival times: for example if you need a room in the morning (f.e. 7am -1pm), before noon (f.e. 12pm -16pm) , for the whole day (f.e. 9am- 6pm) or a room for a few hours (micro stay).

The Getadayroom team consists of passionate and experienced hotel and marketing experts and has more than 20 years of hotel experience, both in the hotel sector and in online room mediation. The team of Getadayroom is committed to connecting each daylet customer with a need for a room for a day to the perfect hotel- whatever the budget or destination may be.

Our portfolio of day use partner hotels includes branded hotels from worldwide chains such as Accor, Hilton, Hyatt, IHG, Marriott, NH Hotels, Radisson and Starwood. In addition also rural hotel chains such as; Van der Valk, Village Hotels and H Hotels and a nice selection of airporthotels by day and even cozy and luxurious boutique hotels worldwide!

After all, our service is transparent and provided with an easy way of working; we do not charge a reservation fee and we will arrange your reservation without credit card details. With the date of the stay, the arrival time and the desired check-in time, you immediately see the availability of each Hotel. You can reserve directly. You will receive the confirmation of the booking / reservation directly via e-mail. Some offers are available on request, a message is sent to the hotel for checking and you will receive a reply within a few hours. Sameday reservations and last-minute reservations are no problem!

Regarding privacy, Getadayroom.com offers you the possibility to confirm your reservation without creating a customer account. Only your name, an e-mail and telephone number will be requested. If you use Getadayroom.com regularly, creating an account takes only a few seconds. With your account you have access to your history, you can easily change or cancel reservations from our website or mobile website.

Getadayroom continuously broadens its scope to new countries, cities and hotels, so the selection of hotels for a day varies and increases regularly!

Keep calm, Getadayroom!